Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Patient/Family Support Services

Health Care Discount Enrollment Programs

Programs that offer discounts in the cost of medical, dental, vision, pharmaceutical and other health care services through an enrollment program for people wanting access to lower-cost health care delivery. Normally a stand-alone alternative to traditional health insurance, these programs may be offered by employers or purchased directly as a supplemental benefit package. The programs enlist providers that agree to offer their services at discount prices, enroll people who want the coverage, and issue discount cards and a provider list. The public gets a discount on covered health care at the point of service, providers increase their cash flow and avoid expenditures associated with processing insurance forms and the program itself gets revenue from enrollment fees.

Health Related Temporary Housing

Programs that provide a temporary place to stay for individuals and/or families who require this type of assistance based on the health condition of a family member.

Medical Social Work

Programs that provide support services for patients and their families during hospitalization and upon discharge, for people receiving outpatient services, for previous patients and for other people not previously associated with the facility who need the service. Included are consultation and the coordination of available services for the patient's continuing care at home or in a short or long-term care facility; or whatever other support may be needed to help resolve the logistical, social and psychological problems related to the illness.

Mercy Transportation

Programs, usually staffed by volunteer private pilots, that provide flight services for medical missions which may include transporting human organs and tissue for transplants; plasma or whole blood; anatomical specimens for medical research; medical personnel, equipment and supplies; and, in instances of medical and financial need, individual patients who require services from health care facilities that they would be unable to access without assistance. Also included are programs that provide compassionate, non-emergency long-distance ground transportation for patients in need, usually by bus.

Pastoral Care

Departments within hospitals, HMOs and other health care institutions that provide for the spiritual care of patients with severe, chronic or terminal conditions, their families and staff, regardless of their religious traditions. Pastoral care workers work cooperatively with the health care team; listen, elicit and respond to individual religious/spiritual needs; identify and clarify ethical issues related to end-of-life treatment and care; provide bereavement support for family members, significant others and professional staff; and ensure that treatment addresses the whole person, not just his or her medical needs. The service is provided by licensed clergy or trained, accredited spiritual care volunteers.

Wish Foundations

Programs that grant wishes which will enrich the lives of people who are unable to fulfill them on their own, e.g., a visit to Disneyland, an opportunity to meet a film star or sports personality or a reunion with family members. Also included are programs that arrange trips or other experiences for individuals and groups. Most wish fulfillment programs serve children and adults who are terminally or gravely ill. Other populations may include seniors, veterans and individuals who are chronically or seriously ill, physically challenged or abused.

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