Ameren Illinois Corporation

Address

370 South Main
Decatur, IL 62523

(800) 755-5000

www.ameren.com/illinois

AKA:

AmerenIP

Description:

Utility company in Illinois. Services include Weatherization Programs, Electric Service Payment Assistance, Gas Service Payment Assistance, Electric Service Connection/Repair, Electric Service Providers and Natural Gas Service Providers.

ALSO KNOWN AS

AMERENIP

Hours:

Mon-Fri - 8:00am to 4:30pm

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

May 21, 2024

Address Listings

P.O. Box

PO Box 2543
Decatur, IL 62525

Physical (Primary)

370 South Main
Decatur, IL 62523

Contacts

Richard J. Mark

Primary Contact

President/CEO

(888) 667-7861

Phone Numbers

Toll Free

(800) 755-5000

Legal Status:

For Profit

Description

Contact Ameren Illinois to report service outages.

Hours

24 Hours

Required Documents

Phone number and address associated with account

Eligibility

Ameren Illinois customers only

Fees

No Fees

Intake Procedure

Call 1-800-755-5000 or go to www.ameren.com

Languages

English

Service Area

Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Illinois
    • Calhoun County
      • Clinton County
        • Greene County
          • Jersey County
            • Macoupin County
              • Madison County
                • Monroe County
                  • Randolph County
                    • Saint Clair County
                    Edit Service DetailsClick here to see this service (BV-8950.1800) and related services within the Service Tree.

                    Description

                    Provides electric bill payment assistance to qualifying customers through the Warm Neighbors Cool Friends Program.

                    Hours

                    Mon-Fri - 7:00am to 7:00pm

                    Required Documents

                    - Photo ID - Copy of current bill

                    Eligibility

                    - Total household income at or below 200% of poverty level - Primary wage earner is unemployed - Demonstrated personal of family crisis

                    Fees

                    No Fees

                    Intake Procedure

                    Contact AmerenIP at (800) 755-5000 for closest Warm Neighbors agency to apply

                    Languages

                    English

                    Offered Outside of Physical Location

                    Yes

                    Service Area

                    Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                    • Illinois
                      • Calhoun County
                        • Clinton County
                          • Greene County
                            • Jersey County
                              • Macoupin County
                                • Madison County
                                  • Monroe County
                                    • Randolph County
                                      • Saint Clair County
                                      Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

                                      Description

                                      Provides electric service to Illinois customers.

                                      Hours

                                      Mon-Fri - 7:30am to 4:30pm

                                      Required Documents

                                      - Proof of Address - Photo ID

                                      Eligibility

                                      No Restrictions

                                      Fees

                                      Sliding fee scale - call for details

                                      Intake Procedure

                                      Call To Apply

                                      Languages

                                      English

                                      Offered Outside of Physical Location

                                      Yes

                                      Service Area

                                      Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois

                                      Geography Served

                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                      • Illinois
                                        • Calhoun County
                                          • Clinton County
                                            • Greene County
                                              • Jersey County
                                                • Macoupin County
                                                  • Madison County
                                                    • Monroe County
                                                      • Randolph County
                                                        • Saint Clair County
                                                        Edit Service DetailsClick here to see this service (BV-9000.1500) and related services within the Service Tree.

                                                        Description

                                                        Provides gas bill payment assistance to qualifying customers through the Warm Neighbors Cool Friends Program.

                                                        Hours

                                                        Mon-Fri - 7:00am to 7:00pm

                                                        Required Documents

                                                        - Photo ID - Copy of current bill

                                                        Eligibility

                                                        - Total household income at or below 200% of poverty level - Primary wage earner is unemployed - Demonstrated personal of family crisis

                                                        Fees

                                                        No Fees

                                                        Intake Procedure

                                                        Contact AmerenIP at (800)755-5000 for closest Warm Neighbors agency to apply

                                                        Languages

                                                        English

                                                        Service Area

                                                        Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois

                                                        Geography Served

                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                                        • Illinois
                                                          • Calhoun County
                                                            • Clinton County
                                                              • Greene County
                                                                • Jersey County
                                                                  • Macoupin County
                                                                    • Madison County
                                                                      • Monroe County
                                                                        • Randolph County
                                                                          • Saint Clair County
                                                                          Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

                                                                          Description

                                                                          Supplies retail natural gas to 425,000 Illinois customers.

                                                                          Hours

                                                                          Mon-Fri - 7:30am to 4:30pm

                                                                          Required Documents

                                                                          - Proof of Address - Photo ID

                                                                          Eligibility

                                                                          No Restrictions

                                                                          Fees

                                                                          Sliding fee scale - call for details

                                                                          Intake Procedure

                                                                          Call To Apply

                                                                          Languages

                                                                          English

                                                                          Service Area

                                                                          Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois

                                                                          Geography Served

                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                                                          • Illinois
                                                                            • Calhoun County
                                                                              • Clinton County
                                                                                • Greene County
                                                                                  • Jersey County
                                                                                    • Macoupin County
                                                                                      • Madison County
                                                                                        • Monroe County
                                                                                          • Randolph County
                                                                                            • Saint Clair County
                                                                                            Edit Service DetailsClick here to see this service (BV-9000.6000) and related services within the Service Tree.

                                                                                            Description

                                                                                            Provides home weatherization to qualifying customers.

                                                                                            Hours

                                                                                            Mon-Fri - 7:00am to 7:00pm

                                                                                            Required Documents

                                                                                            - Photo ID or other identification - Copy of current bill

                                                                                            Eligibility

                                                                                            - Total household income at or below 200% of poverty level - Primary wage earner is unemployed - Demonstrated personal of family crisis

                                                                                            Fees

                                                                                            No Fees

                                                                                            Intake Procedure

                                                                                            Contact AmerenIP at (800) 755-5000 for closest Warm Neighbors agency to apply

                                                                                            Languages

                                                                                            English

                                                                                            Service Area

                                                                                            Calhoun, Clinton, Greene, Jersey, Macoupin, Madison, Monroe, Randolph and St. Clair counties in Illinois

                                                                                            Geography Served

                                                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

                                                                                            • Illinois
                                                                                              • Calhoun County
                                                                                                • Clinton County
                                                                                                  • Greene County
                                                                                                    • Jersey County
                                                                                                      • Macoupin County
                                                                                                        • Madison County
                                                                                                          • Monroe County
                                                                                                            • Randolph County
                                                                                                              • Saint Clair County
                                                                                                              Edit Service DetailsClick here to see this service (BH-3000.1800-950) and related services within the Service Tree.

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