2-1-1 Housing Plus - After Hours
Address
910 North 11th street
Saint Louis, MO 63101
(314) 657-1737
Description:
Connects individuals to shelters. Service includes Emergency Shelter Clearinghouses.
Hours:
St. Louis City - After 5pm and on weekends (after 5pm Nov-March when at or below 32 degrees).
St. Louis County - After 7pm Mon-Fri (between 5pm and 6:59pm, tell people to call back after 7pm) and Sat - Sun after 7pm (before 7pm Sat and Sun, tell people call back after 7pm)
Is Shelter?
No
Related Resource
Date of Official Change:
April 4, 2024
Address Listings
Physical (Primary)
910 North 11th street
Saint Louis, MO 63101
Phone Numbers
Main
(314) 657-1737
Legal Status:
Other
Services
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Description
2-1-1 connects adults to shelter seeking shelter 24 hours a day, 7 days a week. 2-1-1 completes Homeless Service Prescreen assessment to determine eligibility. If a person is calling for someone else, as long as the person who needs shelter is nearby to answer questions then we can assist. Offer general information about after hours - if the person is determined eligible then we will connect them to an on call after hours person for shelter. City - If a St. Louis City Police Officer or a Hospital calls for someone, go ahead follow steps 2 and 3. County - If St. Louis County Police Officer or a Hospital calls for someone, go ahead and follow steps 2 and 3 (even if it's not after 7pm)
Hours
St. Louis City - After Housing Plus closes and on weekends St. Louis County - From 5:00pm to 9:00pm, every day
Required Documents
No Documentation Required
Eligibility
1. Identify being homeless, needs a place to go, is being kicked out, needs shelter, or otherwise is looking for homeless shelter resources. 2. Complete the Homeless Services Prescreen questions in the primary assessment. 3. If the person DOES NOT have a safe place to stay, a. Person is in St. Louis City - Check Get Help for available shelter beds. If there are no available shelter beds, go into the inContact address book and use the St. Louis City After Hours Emergency Line. b. Person is in St. Louis County (MUST HAVE LAST RESIDED IN ST. LOUIS COUNTY VERIFY THEIR LAST ZIP CODE WAS IN THE COUNTY) - place the person on hold and call 314-279-7143, identify that you are with 2-1-1 and have a person who does not have a SAFE PLACE and needs shelter TONIGHT. Let them know how many people need shelter and warm transfer the 2-1-1 caller. If there is no answer and you are able to leave a message, do so. Voicemail: If there is no answer and you able to leave a message, do so. Include your name, that you are with 2-1-1 that you have a person who/family who does not have a safe place to stay tonight. Give them the number of people, the client's name and Date of Birth, and the client's callback information.
Fees
No Fees
Intake Procedure
Complete Homeless Services Prescreen questions
Languages
English
Service Area
St. Louis City and County in Missouri
Geography Served
- Missouri
- Saint Louis County
- Saint Louis City County
- Saint Louis County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
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