Metro
Address
211 North Broadway
Suite 700
Saint Louis, MO 63102
(314) 982-1400
AKA:
BI-STATE DEVELOPMENT AGENCY
Description:
Public transportation system that provides services such as disability related transportation, local bus services, general paratransit/community ride programs and transit customer service centers.
ALSO KNOWN AS
BI-STATE DEVELOPMENT AGENCY
CALL-A-RIDE (SEE BI-STATE DEVELOPMENT AGENCY)
METROLINK/METROBUS (SEE BI-STATE DEVELOPMENT AGENCY)
CALL A RIDE
Hours:
Mon-Fri - 7:00am to 5:00pm
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
May 19, 2026
Address Listings
Physical (Primary)
211 North Broadway
Suite 700
Saint Louis, MO 63102
Contacts
Agency Email
Phone Numbers
Main
(314) 982-1400
Call-A-Ride
(314) 982-1510
Fax
(314) 923-3019
TDD
(314) 982-1555
Transit Information Line - Illinois
(618) 271-2345
Transit Information Line - Missouri
(314) 231-2345
Legal Status:
Not classified
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Call-A-Ride: Provides transportation to people with disabilities that prevent them from using MetroLink or MetroBus services. Reservation scheduling is provided to customers with disabilities who qualify for Americans with Disabilities Act paratransit services.
Hours
- Call Mon-Fri - 7:30am to 4:30pm for a reservation - Rides may be available 7 days a week in parts of service area
Required Documents
- Complete Metro ADA Paratransit Application - Passenger's full name, home address and phone number - Exact address of pick up and drop off locations for all trips being scheduled - Please inform of any additional riders such as children, personal care attendants, service animals, etc. - If using Medicaid for a medical trip, have Medicaid number and physician's office phone number - If special assistance is needed, please notify at time of reservation
Eligibility
Eligible for services through the Americans with Disabilities Act
Fees
Call for Details
Intake Procedure
- Call 314-982-1510 (TDD 314-982-1509) or visit www.metrostlouis.org/accessibility/ada-services/#
Languages
- English - Spanish
Service Area
St. Louis City/County in Misouri
Geography Served
- Missouri
- Saint Louis County
- Saint Louis City County
- Saint Louis County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Description
Providing a warming bus at the corner of 14th and Chestnut.
Hours
Mon-Fri - Starting at 4:30pm
Required Documents
No Documentation
Eligibility
No restrictions
Fees
No Fees
Intake Procedure
Come in person for Services
Languages
English
Service Area
St. Louis City in Missouri
Geography Served
- Missouri
- Saint Louis City County
- Saint Louis City County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Description
Provides transportation to the general public.
Hours
Call for Hours
Required Documents
Call for Details
Eligibility
Call for details
Fees
Call for Details
Intake Procedure
Call (314) 982-1510 to Apply
Languages
- English - Spanish
Service Area
- St. Louis City/County in Missouri - St. Clair County in Illinois
Geography Served
- Illinois
- Saint Clair County
- Saint Clair County
- Missouri
- Saint Louis County
- Saint Louis City County
- Saint Louis County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Description
Busses/and or metrolink transport individuals to a specific destination or to other locations within the community following standard and fixed time schedules.
Hours
Call for Hours
Required Documents
Bus Passes
Eligibility
No Restrictions
Fees
Call for Details
Intake Procedure
- Call To Apply - Come In Person For Service
Languages
- English - Spanish
Service Area
- St. Louis City/County in Missouri - St. Clair County in Illinois
Geography Served
- Illinois
- Saint Clair County
- Saint Clair County
- Missouri
- Saint Louis County
- Saint Louis City County
- Saint Louis County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Description
VIA Metro STL providing transportation that can be accessed directly from smartphone. Riders not restricted by route - may go anywhere in relevant service map zone.
Hours
Call for information
Required Documents
No Documentation Required
Eligibility
No Restrictions
Fees
$2
Intake Procedure
-Download VIA App and create and account. Must set up a payment method in app. -If don't have smartphone, call 636-251-3328
Languages
English
Service Area
To see coverage map: https://www.metrostlouis.org/via/ North Zone: Black Jack, Florissant, Spanish Lake, parts of Hazelwood, Berkely, Normandy, Bellefontaine and Jennings. South Zone: Shrewsbury, Marlborough, Affton, Lakeshire, Sappington, Concord, Mehlville, Fenton, Valley Park, Twin Oaks and Des Peres West Zone: Chesterfield, Westwood, Town and Country, Manchester, Ballwin
Geography Served
- Missouri
- Saint Louis County
- Affton
- Bellefontaine Neighbors
- Berkeley
- Black Jack
- Chesterfield
- Des Peres
- Fenton
- Florissant
- Hazelwood
- Jennings
- Manchester
- Mehlville
- Normandy
- Sappington
- Shrewsbury
- Spanish Lake
- Town And Country
- Twin Oaks
- Valley Park
- Saint Louis County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Description
Transit Information: Representatives provides fare, route and schedule information for callers. Bus and rail schedules can be ordered or picked up at the site.
Hours
Mon-Fri - 7:30am to 4:30pm
Required Documents
No Documentation Required
Eligibility
No Restrictions
Fees
No Fees
Intake Procedure
Call For Service
Languages
- English - Spanish
Service Area
- St. Louis City/County in Missouri - St. Clair County in Illinois
Geography Served
- Illinois
- Saint Clair County
- Saint Clair County
- Missouri
- Saint Louis County
- Saint Louis City County
- Saint Louis County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
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